Support

Remote Check

A workable process for remote press checks on South African packaging floors, for crews who know the basics.

How Remote Check works on a normal press week

Remote Check works for flexo support when the issue can be reviewed off site first. It suits South African press teams who can share clear photos, job details, and the fault already seen on press.

Start with the job code, press model, substrate and the fault visible on print. Remote Check works best when a South African crew sends the actual anilox, tape build, doctor blade condition and current ink set, not a broad summary. Conditions in Johannesburg, Durban and Cape Town can shift drying, static and handling, so those details matter in the first review.

Photograph the web, plate cylinder and print defect before wash-up, pressure changes or blade swaps. Include one image of the full unit and one close crop of the mark, such as gear streaking, dirty print, weak solids or haloing. That record gives a fixed starting point for remote fault finding and helps the next shift see what changed.

What Remote Check covers

You receive a focused review of the issue shown on press, with checks tied to the unit, substrate and print sequence you are running. The output is not a generic training sheet. It points to the likely causes to inspect on press, plus the photos or readings still needed if the fault remains.

Before expanding the discussion, match Remote Check to the relevant press path and ink note for that job. If plates, inks or documents are going out with a courier, review the final state of the job first so the right evidence travels with it.

  • Fault review tied to your press setup
  • Reference photos taken before any adjustments
  • Written guidance linked to the job details

Checks shaped for South African production

A remote press check here must account for local operating conditions, not textbook settings alone. Inland dust can mark sensors and rollers, Durban humidity can alter drying and tape behaviour, and older lines around Crown Mines may not hold the same repeatability as newer installations. Include shift timing, any recent stoppage and whether backup power affected the run.

For export and retail work, note if samples are being held for dispatch through OR Tambo or routed via a warehouse near Sunnyrock. Cleaning intervals often need tightening near the coast, especially where fine type and reverse-out text start filling in. If the job was moved between presses or repeated from an older SKU, state that as part of the review.

Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.

What to send for review

Send photos of the defect, the full print unit, the plate mounted on cylinder, the anilox specification and the ink drawdown if available. Add substrate grade, line speed, drying settings, tape thickness and the point in the run where the issue first appeared. Short notes from the operator are useful when they describe exactly what changed on press.

Keep the Remote Check record with the same job reference used by production, quality and purchasing. When a buyer or supervisor needs supporting paperwork, attach the note to the job file together with press readings and retained samples. That makes later repeat work easier to compare against the original fault and response.